If you need help from NordLEI Support, the best way to contact us is by email.
Email support
For the fastest and most reliable support, please email us at support@nordlei.org.
Email is the recommended way to contact our support team. It helps us review your request properly, route it to the right person, and get back to you with the correct information.
Please use email if you need help from a person, human support, have a specific question, or need assistance with your account or services.
Leila support bot
You can also use Leila, our support bot, to get quick answers to common questions.
If Leila cannot resolve your question, or if you want to speak to a human, please contact our support team by email at support@nordlei.org.
Live chat
We do not currently offer live chat with a human support agent.
For support from a person, please email support@nordlei.org.
Phone support
We have a support phone number, but phone support is limited and is not covered during the full working day.
Because of this, we may not always be available to answer calls. For the fastest and most reliable assistance, we recommend contacting us by email instead.
If you cannot reach us by phone, please email support@nordlei.org and our team will get back to you.
Speaking with a person or human support agent
If you would like help from a person in our support team, or if you want to speak to a human support agent, please email support@nordlei.org.
Our team will review your message and get back to you as soon as possible.