A NordLEI user account can include additional contact emails. These contacts help make sure that important information always reaches your organisation.
Secondary contact
A secondary contact is an extra email address linked to your user account. This person receives the same automated messages and reminders as the main account holder.
Adding a secondary contact is useful if more than one person helps manage LEIs or if the main contact might change roles in the future.
Group contact
A group contact is a shared or departmental email address, for example finance, compliance, or administration. A group contact also receives automated notifications and renewal reminders.
This helps ensure continuity even if individual employees change jobs or leave the organisation.
Why additional contacts matter
If the main contact email stops working or no longer responds, the company may still need to maintain its LEI. Having secondary or group contacts in place prevents missed renewal reminders and avoids unnecessary lapses.
You can add or update these contact emails at any time in your account settings.